Do you work for Disney? No, but I used to.

Published September 12, 2012 by Disneyways.com

My Disney Story

I grew up and have never lived any where but in Orlando. Walt Disney World has literally been a part of my life for as far back as I can remember. My parents would take me there as a small child, and I would cry every time we left because I just didn’t know how soon I would be allowed to go back. The parents of my childhood best friend both worked at Disney World, so I can remember going to the cast member parties at a pretty young age. Back in 1993 Disney used to have Grad Nite and I remember that magical evening at the Parks as being one of the highlights of my senior year in high school.

I think it was 2007 when I spent 3 months or so actually working at Disney. I don’t know what came over me. My siblings all worked there when they were young, but I was a very busy adult with a husband and 2 children by this time. Even though I was gainfully employed as a dental assistant in Winter Park Florida 4-5 days a week, apparently I wasn’t busy enough. So, I threw in buying a house for good measure, you know, since we had nothing else to do.

Even though I had 13 years of customer service experience, (5 years of  that customer service experience with a little company called AT&T) and absolutely no food service experience…at all…ever…the Disney casting center thought I’d be a good fit as a hostess at the Garden Grill over in Epcot. I really didn’t understand it – but I didn’t care! I just put on my little farmer’s outfit,  my Disney required non-skid shoes, and my tiny little fake diamond stud earrings. Then I made my long journey to work at the happiest place on earth. It was a long way from sucking spit at the dental office all week, and I loved it.

Little did I know that just a few short years later I would own my own company – and begin taking calls for Disney dining from home!

“Thank you for calling Disney dining, my name is Krista. How can I help you celebrate today?”

It was something I am pretty sure I said in my sleep. The calls were constant and there was no time to breathe in between. It was all the fun of working with Disney and it’s guests on a global scale – without ever leaving my little home office. Many times I was still wearing my PJ’s! I just did it, and I loved every minute.

In fact, Disney dining was a big part of my life for 3 years, so that little stint at the Garden Grill gave me some invaluable inside knowledge about how Disney dining works. I took a month long class about booking resort stays too. In spite of never working as a travel agent, I am a graduate of the Disney College of Knowledge. These are just some of the skills and experiences that I get to draw from as I spend time with my Disney friends all over the world via social media and my online radio shows. I am on an awesome journey – building a financially sound company and career out my love of the Disney Parks. I feel so very privileged and blessed to be able to share my lifetime of living near the Disney magic with you.

Thanks for reading my blog, facebook posts, and tweets! I hope you have a magical day – and I’ll see YOU in the Parks!

12 comments on “Do you work for Disney? No, but I used to.

  • Krista — I grew up in Winter Park and developed my lifelong love of Disney as a child. I love reading your blog for that reason. It’s a great reminder of all that I loved as a child and love to experience with my children. Keep posting. It’s amazing how much I learn.

    • Yes the secret is out! Ha! The majority of them are on property, but if you have called a lot – chances are you got somebody once or twice that wasn’t. They aren’t allowed to tell you where they are. It’s a tough job. Always be kind to your reservation agent. If they’re working from home that is the only perk they get, and they are just as good as
      the others. 🙂

  • I would love to know how you got that reservations job too. I love everything Disney and although I don’t live in the area I would love to be somehow affiliated with Disney! I would love that job!

  • That’s a lovely story! If only I had the energy I had- back when my kids were little (they are 31 &32 now!) I just get such a kick out of looking at those cast member nametags. My husband worked there in 1974-76. He lost a couple of his name tags, but managed to keep his America on Parade tag, and it has been displayed proudly in our home for many decades 🙂 Thanks for all the magic you share on your blog!

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